At Nialaya Jewelry Store, we believe that trust is the foundation of every meaningful relationship—just as 925 Sterling Silver forms the durable foundation of our jewelry collections. We are committed to protecting your privacy with the same meticulous attention to detail that we apply to crafting our Signet Rings, Chain Necklaces, and Men’s Pearls.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website nialayajewelry.com, make a purchase, or interact with our services. By using our website, you consent to the data practices described in this policy.

✦ Just as each piece of jewelry is crafted with integrity and long-term value, we approach your data with respect, transparency, and security as our guiding principles.

1. Information We Collect

We collect information that helps us provide a seamless experience from discovery to delivery, much like our curated payment process ensures security and sophistication.

Personal Information You Provide

  • Identity and Contact Data: Name, email address, phone number, shipping and billing addresses
  • Payment Information: Credit/debit card details (processed securely through our payment partners), PayPal account information
  • Transaction Data: Details about purchases of Bangles, Earrings, Necklaces, and other products
  • Communication Data: Preferences in receiving marketing from us, your communication history with our team
  • Profile Data: Username, password, purchase history, preferences, feedback, and survey responses

Automatically Collected Information

  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system
  • Usage Data: Information about how you use our website, products, and services
  • Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties

2. How We Use Your Information

We use your personal data with the same care we apply to selecting materials for our Beaded bracelets and Pearl collections—thoughtfully and purposefully.

  • To Process Transactions: To process and deliver your order, including managing payments, fees, and charges
  • Customer Service: To respond to your inquiries, refund requests, and complaints
  • Website Improvement: To administer and protect our business and website, including troubleshooting, data analysis, and system maintenance
  • Personalization: To deliver relevant website content and advertisements to you, and measure or understand the effectiveness of our advertising
  • Security: To detect and prevent fraud, in line with our payment philosophy that emphasizes security and simplicity
  • Legal Compliance: To comply with legal obligations and protect our legal rights

We process your personal data when we have a legal basis to do so, including performance of a contract, legitimate business interests, compliance with legal obligations, or your consent.

3. Data Sharing and Disclosure

Just as we carefully select our payment partners (Visa, MasterCard, JCB, PayPal), we are selective about third parties with whom we share your information.

We may share your data with:

  • Service Providers: Payment processors, shipping carriers, IT service providers, marketing platforms, and customer service tools
  • Professional Advisors: Lawyers, bankers, auditors, and insurers
  • Government Authorities: When required by law or to protect our rights
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not sell your personal data to third parties for their marketing purposes.

✦ For international customers: As a global brand serving customers worldwide (excluding some remote areas), your data may be transferred outside your country of residence, including to the United States where our business is located. We ensure appropriate safeguards are in place for such transfers.

4. Data Storage and Security

We protect your data with the same dedication we apply to crafting durable jewelry—building our security infrastructure on solid foundations.

Security Measures

  • Encryption: Industry-standard SSL encryption for all transactions
  • Limited Data Retention: We store personal data only as long as necessary for the purposes we collected it
  • Secure Storage: Your complete payment details are not stored on our servers
  • Access Controls: Limited access to personal data to employees, agents, and contractors who need to know
  • Security Protocols: Regular testing and updating of our security measures

Despite our safeguards, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. We encourage you to take precautions to protect your personal information, including using strong passwords and keeping them confidential.

5. Your Rights and Choices

We respect your autonomy, just as we respect your individual style expression through our jewelry collections.

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request copies of your personal data
  • Correction: Request correction of inaccurate or incomplete data
  • Erasure: Request deletion of your personal data under certain circumstances
  • Restriction: Request restriction of processing your personal data
  • Objection: Object to processing of your personal data
  • Data Portability: Request transfer of your data to another organization
  • Withdraw Consent: Withdraw consent at any time where we rely on consent to process your data

To exercise these rights, please contact us at [email protected]. We may need to request specific information to verify your identity before processing your request.

6. Cookies and Tracking Technologies

Like the intricate details on our Flatbead designs, we use small data files to enhance your browsing experience.

What Are Cookies?

Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information.

How We Use Cookies

  • Essential Cookies: Necessary for the website to function, such as enabling you to make purchases
  • Performance Cookies: Help us understand how visitors interact with our website
  • Functionality Cookies: Recognize you when you return and personalize content
  • Targeting Cookies: Record your visit, pages visited, and links followed to make advertising more relevant

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

We may also use web beacons, pixels, and other tracking technologies to collect information about your visit.

7. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Nialaya Jewelry Store
2388 Pineview Drive
PHOENIX, US 13135
Email: [email protected]

We’re committed to resolving any inquiries with the same care we apply to crafting our jewelry collections.

Crafting Identity, One Piece at a Time